Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of liam john

liam john

May 15, 2024

5  out of  5 rating by liam john
"first time purchasing insurance, explained everything in great detail, saved me from the pitfalls of the other insurance companies. great place"
Profile photo of Ishkiia Paige

Ishkiia Paige

May 10, 2024

5  out of  5 rating by Ishkiia Paige
"When I transferred from another state to North Carolina, I dreaded having to contact State Farm to change my insurance package. I dreaded it for two reasons: One—when transferring from state to state, there are always coverages that don’t translate—and two; finding an excellent agent is difficult these days. So, I called the closest office, hoping that luck would be on my side and things would go smoothly since I was pressed for any free time at this point in life with the move and work. I can’t tell you how impressed and grateful I am with Chelsea Olstad. She absolutely did her homework, research, and tried many options. Then she sent the different quotes to me to look over and we spoke again the next day in a nice collaboration. She showed me she is an amazing human being that is personable. We chatted a little about life here and there on a casual level that made the experience quite nice. She told me she wanted to double check things to make sure there were no errors because this insurance is something that messes with my life and she wanted it to be right with nothing forgotten or overlooked. Thank you, State Farm, for always giving great prices and quality coverage. Thank you, Chelsea, for facilitating a feature of my life so well."
Profile photo of Eve Trager

Eve Trager

May 8, 2024

5  out of  5 rating by Eve Trager
"I was at my absolute witts end with awful insurance companies looking for quotes so my final ditch effort before pulling out my own teeth was this office without a doubt the classiest and most amazing experience I have ever had at any business. Betty watson was the kindest most attentive rep I have ever met"
Profile photo of Calvin Thomas

Calvin Thomas

May 6, 2024

5  out of  5 rating by Calvin Thomas
"Chelsea Olstad was very helpful and communicated well. I'm happy with the process of transferring my insurance to her office"
Profile photo of Dan Roberts

Dan Roberts

May 2, 2024

5  out of  5 rating by Dan Roberts
"Sara managed my homeowners and auto insurance from another State. Both lines of coverage required more work than just a simple VIN number and address change. She was thorough, smart, knowledgeable and quick. I had even been contacted by and considered other carriers for price and customer service comparison. But Sara was head and shoulders above all those others I spoke to. Call her for all your insurance needs, you will be glad you did."
Profile photo of James Blakley

James Blakley

May 2, 2024

5  out of  5 rating by James Blakley
"Chelsea was pleasant and knowledgeable, and she saved me quite a bit of cash"
Profile photo of William Gambrell

William Gambrell

May 1, 2024

5  out of  5 rating by William Gambrell
"Chelsea was very professional, pleasant and patient, as I looked for affordable insurance coverage."
Profile photo of kg the great one

kg the great one

May 1, 2024

5  out of  5 rating by kg the great one
"My agent was Betty. She helped me get the best insurance and made sure I was getting the best deal with my insurance. She really knows her stuff. I highly recommend speaking with her."
Profile photo of Jacob Stain

Jacob Stain

May 1, 2024

5  out of  5 rating by Jacob Stain
"Chelsea provided excellent service by simplifying the process of bundling my home and auto insurance. She patiently explained all the details, making it easy for me to understand. Thanks to her guidance, I now have peace of mind knowing that my insurance needs are well taken care of."
Profile photo of Janine

Janine

April 30, 2024

5  out of  5 rating by Janine
"Betty is amazing! We brought a car for our son, and within minutes, my sons car was on the road & at a reasonable price. She answered all my questions and listened to my concerns. I definitely recommend State Farm!"
Profile photo of Richard Stainback

Richard Stainback

April 26, 2024

5  out of  5 rating by Richard Stainback
"Betty was amazing. She took time to listen and understand my needs. I left Geico after 21 years and plan to stay with State Farm for the duration of my insurance needs."
Profile photo of Rese Hawkins

Rese Hawkins

April 26, 2024

5  out of  5 rating by Rese Hawkins
"First time buyer of life insurance with no knowledge of how it worked. Sara was able to walk me through everything in detail so i better understood everything."
Profile photo of Andrew Berrier

Andrew Berrier

April 12, 2024

5  out of  5 rating by Andrew Berrier
"Called State Farm to get a quote and somehow got routed to Sara Snavely 4 hrs away in Havelock, NC. It was such a good experience I ended up moving my homeowners and other 2 auto policies to State Farm as well. She was very easy to talk to, knew the answers to all of my questions and came up with several different ways to save me money. By far the most productive and enjoyable experience I've ever had buying insurance!!!"
Profile photo of Khadijah Bates

Khadijah Bates

April 8, 2024

5  out of  5 rating by Khadijah Bates
"Sara is great at her job I recommend!"
Profile photo of Jeffrey Harris

Jeffrey Harris

March 15, 2024

5  out of  5 rating by Jeffrey Harris
"I've been with State Farm since the summer of 2000 when I bought my first home, and the agent was willing to take a risk on my home having a wood stove. I've been happy with the service ever since and I was concerned or a little nervous when my agent decided to retire how that was going to work out and I could not be more happy with my new agent. Sara reached out, and I assume to all her carryover clients and wanted to sit down and get to know you and make sure she could deliver the service her clients needed. The little over an hour we sat down was like sitting down with an old friend and catching up. We told stories from our childhood and our upbringing, and she also wanted to make sure I was getting proper insurance coverage. She brought up some things for my homeowners policy that I didn't know existed and were extremely affordable. We discussed my vehicles and made sure my unique billing situation was finally worked out. If you're searching the insurance market and want HomeTown customer service, you need to sit down with Sara, and it will be hard to imagine you leaving the office without being a client"
Profile photo of Robert Edwards

Robert Edwards

March 12, 2024

5  out of  5 rating by Robert Edwards
"Best in the business! If you want great service visit Sara and her team!"
Profile photo of DaNay Wilson

DaNay Wilson

February 28, 2024

5  out of  5 rating by DaNay Wilson
"Sara was absolutely awesome! She was very polite, humorous, and very patient with me while we were working on structuring my policy. She also explained everything with the policy, and was very upfront with the quoted price."
Profile photo of Seaton Karasinski

Seaton Karasinski

February 22, 2024

5  out of  5 rating by Seaton Karasinski
"She's made it effortless so far. Really happy with the svc and the new pricing!"
Profile photo of Denise Richardson

Denise Richardson

February 22, 2024

5  out of  5 rating by Denise Richardson
"I have been with state farm insurance for 56 years, since I was 16 yrs old. Havelock has a new agent, her name is Sara and I actually met her, she is amazing. She treated me like family, took her time and explained my auto policy in detail. The office has been renovated, so beautiful and very comfortable. Go see her, you will be astonished!!!"
Profile photo of Timothy Thierry

Timothy Thierry

February 18, 2024

5  out of  5 rating by Timothy Thierry
"Sarah was up front and realistic about pricing. I saved some money and now I have a good neighbor."
Profile photo of Garrett Morris

Garrett Morris

February 16, 2024

5  out of  5 rating by Garrett Morris
"Sara has a a lot of experience and is definitely a recommended specialist at her job. She had me covered from the start line to the finish line."
Profile photo of w green

w green

February 16, 2024

5  out of  5 rating by w green
"Awesome agent and staff. So grateful for Sara's help with getting all my products taken care of. Come by and check out what she has to offer. I have been a loyal customer since 1993. Sara and staff are a breath of fresh air."
Profile photo of Peter Wysocki

Peter Wysocki

February 15, 2024

5  out of  5 rating by Peter Wysocki
"Sara was extremely on point with answering all my questions regarding renters insurance for my second home. Emailed me a quote super fast. Would l d definitely use them again when policy is up"
Profile photo of Ed Betz

Ed Betz

January 28, 2024

5  out of  5 rating by Ed Betz
"If you are looking for a SF insurance agent that will treat you as more than just another policy holder, then I highly recommend Sara. She is very personable, friendly, and knowledgeable, and very interested in helping you navigate the often confusing waters of insurance while helping meet your insurance needs. I've been with SF for more than 30 years and Sara is by far the most proactive agent I've had. If first impressions means anything at all, you won't be disappointed. I highly recommend you consider Sara for your insurance agent!"
Profile photo of Paul Funnell

Paul Funnell

January 23, 2024

5  out of  5 rating by Paul Funnell
"Sara was very easy to talk and spoke to me in very easy to understand way. Insurance can be very difficult to fully understand as I was specifically interested in life insurance options for my family. Sara provided clear concise information that took in to consideration my specific circumstances and financial situation. Sara was very knowledgeable and suggested options that were extremely relevant to my situation but I did not know existed. There was no pressure, just clear information on which I was able to use to find a solution best for my family."